Virtual Phone Number Providers: Which Is The Best Of The Best? Here Are Our Choices For Each Major Market Segment

If you’re reading this post, you’re probably aware of how useful a virtual number can be. And we mean this not only from the financial perspective but also from a practical perspective. After all, there are things that money can’t buy.

For the short time that it has been available to the public, it has disrupted how enterprises do their business. You can now easily streamline communication and hire the best talent – no matter where they are in the world.

And providers like Freeje have been a part of that disruption. But that doesn’t mean you should just go with the oldest provider or the most popular one.

If you want the best experience, your choice must be based on the evaluation of various relevant criteria.

Here’s how we chose the providers on the list:

Here’s how we chose the providers on the list

We have looked into the following considerations. We balanced these concerns to identify providers we’ll include in our list.

 1. Price

Money is finite. And as with any kind of investment, the goal is to minimize cost while maximizing the benefits. We recognize that there are fairly similar offerings.

And everything else held equal, we’re going to opt for the cheaper option for you. But to emphasize, this is not the only or the most important differentiation.

 2. Features

At this point in the game, there are features that every provider is expected to provide. That goes even for those whose target market is individuals.

Here, we’re looking not only for the quantity but also the quality of the features they support.

3. Customer reviews

This means that we’re only limiting our search to fairly established providers. Meaning, a lot of people have already availed themselves of their services.

This will allow us to compare the consistency between the provider’s promise and the customer experience.

Overall best choice – Freeje

For value, versatility, and quality, the best that you can hope for is Freeje Optimum. What we’ve noticed in this industry now, a lot is being spent on marketing instead of improving user experience.

They offer numbers for as low as $2 that you can access through mobile or web. They have the usual that you expect like call forwarding and the other features that you’d expect.

But what separates them is they accept cryptocurrency as payment. So if you play your cards right, you can be paying next to nothing for their services and still get the same level of service quality.

Best for individuals – Sonetel

Best for individuals – Sonetel

If it’s going to be for personal use, you don’t want to be spending so much… or at all. Because chances are, you won’t be using it a lot.

But at the same time, that doesn’t mean settling for something that is highly dissatisfying. That’s why we’re sure that you’ll be extremely happy with Sonetel.

Even with a free number, you’d be able to access features that you usually only get with a paid number. This includes call queueing, voice response, and global call forwarding.

The only catch here is you have to use their widget. But if you’re truly using it for yourself and not for your business, this won’t matter a lot.

Best for small businesses – RingCentral

With small businesses, your hope is not to remain a small business forever. You want to be able to grow and have your systems grow with you. That’s what makes RingCentral a terrific option. The more users you add, the cheaper it becomes.

What we love most about them is the video voicemail because it lets you nurture relationships most especially with your most important connections.

Plus, you get unlimited phone calls within Canada and the United States. So if you’re catering to this area, you’ll definitely save a lot.

Best for entrepreneurs and corporate workers/business owners – Grasshopper

Best for entrepreneurs and corporate workers business owners – Grasshopper

In this case, you’re probably looking to get rid of your business phone and merge them both on one device. And Grasshopper would have all the basics you’re looking for.

It has a highly intuitive user interface, so you won’t have a problem using it even if you’re not necessarily techy.

Best for big companies – Nextiva

With more than 40 features, Nextiva is definitely made for big companies. Its main focus is making internal communication easier, helping improve efficiency.

Their system lets you track productivity, provides an analytics tool, and translates voicemails to emails. Not only do they offer their virtual numbers at a low cost, but they also boast a 99.9% uptime, making them an extremely reliable provider.

You see, there’s no one best company. It will always depend on your specific needs and circumstances. If you find yourself in two segments, say individual and small businesses, we suggest going with the suggestion for the bigger organization as the latter encompasses more so it would be fit for both uses.